Delete your Anivera account
You can ask us to delete your Anivera account and the personal data associated with it at any time.
How to request deletion
- Send an email to hanime7788@gmail.com from the Google email address you use to sign in to Anivera.
- Use the subject
Anivera account deletion requestand include your Anivera username if you know it. - We may reply to confirm that you own the account. After confirmation, we delete your account within 30 days and email you when it is done.
What is deleted
- Your account and profile (name, email address, profile picture, username, bio, birthday, gender).
- Watch history, bookmarks and notification preferences.
- Device notification tokens and sign-in records (IP address and approximate location).
- Your comments, replies and reactions are deleted or permanently anonymised.
What may be kept
- Purchase and transaction records (plan, order ID, amount, date) where we must keep them for accounting, tax, fraud-prevention or legal reasons — typically up to 5 years.
- Records of serious violations of our Terms, where needed to prevent abuse or re-registration after a ban, kept only as long as necessary.
- Crash and analytics data held by Google Firebase is not linked to your name or email and expires according to Google’s retention settings.
Deleting your Anivera account does not cancel a subscription or refund a purchase made through Google Play or PayPal — manage those in the Google Play Store or your PayPal account. Uninstalling the app does not delete your account. You can also remove Anivera’s access to your Google account at myaccount.google.com/permissions.
Want to delete only some data (for example your watch history or a comment) without closing your account? Email us with the details and we will help. See our Privacy Policy for more information.